Q: What floor types do you maintain?
Polished and honed natural stone (marble, travertine, limestone, granite, slate), polished concrete, stained concrete, terrazzo, porcelain and ceramic tile with grout, sealed wood floors, and engineered wood. We do not maintain carpet or LVP. If you have a mixed home with several flooring types, one visit covers all of them.
Q: Can maintenance really replace restoration?
It does not eliminate restoration entirely, but it dramatically extends the interval. A polished marble floor that would need a full diamond restoration every 4 to 6 years without maintenance can stretch to 12 to 15 years on a quarterly maintenance plan. Over a 30-year ownership the math works heavily in favor of scheduled maintenance, both in dollars and in floor downtime.
Q: How often should I have my stone floors maintained?
Polished marble and limestone in busy households want quarterly. Honed stone, travertine, and polished concrete in normal residential use are fine semi-annually. Slate and quartzite are durable enough for annual visits. Showers and tub decks usually get their own schedule (bi-annual is most common) because hard water buildup is the main issue rather than traffic wear.
Q: Do you do move-in/move-out floor restoration?
Yes, this is one of our most common Newport Beach and Laguna Beach requests. We do a full deep clean, sealer refresh, light polish, and any spot repair before a closing or move-in. Real estate agents and property managers in OC use us regularly to get listings showing-ready or to return rentals to baseline before a security deposit refund. Turnaround is usually 2 to 4 days from call to completion.
Q: What is the difference between maintenance and a full restoration?
Maintenance is a buff-polish, sealer touch-up, and spot work using fine-grit pads (1500 to 3000 grit). It assumes the floor is mostly intact and just needs a refresh. Full restoration starts with coarse diamonds (50 to 200 grit), removes etch marks and scratches at the source, flattens any lippage, then works back up through the polish progression. Restoration takes 1 to 3 days. Maintenance takes 2 to 4 hours per visit.
Q: Will I need to leave the house during a maintenance visit?
No. Most visits are dust-controlled wet work, you can keep working from home or be in other rooms. We block off the area being serviced for 30 to 60 minutes after each section finishes so the floor can dry. For larger jobs we coordinate with you on which rooms to do first so you always have a usable path through the house.
Q: Do you offer maintenance for outdoor stone and concrete?
Yes. Outdoor work is usually annual or semi-annual depending on exposure. Pool deck travertine, flagstone patios, stamped concrete walkways, and stone pavers all benefit from a yearly clean and seal cycle. UV breaks down sealers faster outdoors, and re-sealing every 12 to 18 months keeps the surface from absorbing oil, leaf tannins, and pool chemistry.